Terms & Conditions

Please read these terms and conditions which apply to the provision of my professional services. By making an appointment, submitting your payment, and signing this document, you are agreeing to the following terms and conditions. If you are unable or unwilling to agree to these terms and conditions, then you should not book an appointment, sign this document or continue with your course of therapy.

Complimentary Discovery Session  

You may be offered a free 20-minute initial discovery session. No therapy will be provided during the consultation.   The purpose of this initial consultation is to answer any questions you have about Rapid Transformational Therapy (RTT), what happens during a session and fees. During these calls, estimates of the number of sessions required to deal with your presenting issue are given on the basis of the information presented at that time. Estimates are only rough guidelines and are subject to change.

Booking & Payment

Payment for sessions must be made at time of scheduling or least 24 hours before the scheduled session start time.  Where payment is not received 24 hours before your session, the session will be cancelled and may be offered to someone else. It is your responsibility to pay the session fees before each scheduled session in order to confirm the appointment booking.

Cancellation, Rescheduling & Refunds

If you need to cancel or reschedule a session, please provide as much notice as possible. Notification may be made via email, phone call or text at least 24 hours prior to your scheduled session. No refunds will be issued for cancellations made after 24 hours prior to your scheduled session. Session fees are for my time and professional expertise and are not a guarantee of a successful outcome. Therefore, no refunds will be given for any sessions where you have attended and paid for. Where a discount package has been booked and paid for in advance, if you choose to discontinue your therapy process before attending all the sessions, a pro-rated refund will be issued after deduction of the full standard session fee for any sessions you have attended. Your RTT Intake Form must be submitted at least 48 hours prior to your scheduled session in order for me to have adequate time to prepare. If your intake is not received at least 48 hours prior to your scheduled session, I may need to cancel or reschedule your appointment without a refund.

Session Fees

All professional fees will be disclosed to you prior to booking. My professional fees are subject to review and may increase from time to time. You will always receive confirmation of the professional fees before booking. Payment must be made online at the time of booking. If payment is not received by 24 hours prior to your session, your session may be cancelled and offered to someone else.

Contact Between Sessions

Any contact between sessions will be via telephone, email or text and will be responded to during office hours. 

Medical or Psychological Conditions

I may ask questions about your medical history to establish any contra-indications to treatment. This will also help to assess whether your health is affecting (or being affected by) the therapeutic goals you wish to achieve. Please update me of any medical changes during the course of your sessions. If you are receiving care or treatment from any medical, healthcare or therapy practitioner, e.g. GP, Psychologist, Psychiatrist or Counselor, you may be asked to seek their permission before any therapy sessions can commence. Please note that I will be unable to offer my professional services if you suffer from epilepsy or have ever been diagnosed with any form of psychosis.

Age Restrictions

You must be at least 18 years old to participate in online sessions. A parent or legal guardian must sign a waiver for anyone under the age of 18 years old and may be allowed to sit in the session. Attending Your Sessions Please ensure that you are available at your session start time. If you are running late, please let me know as soon as possible. I will do my best to make a full session available, however, as the ability to do this will depend on bookings after your session, this cannot be guaranteed.

Hypnotherapy Recordings

Hypnotherapy recording should not be listened to while driving, operating machinery or undertaking any other activity where concentration is required. Any recording provided is for your personal use only and must not be shared, lent, copied or sold under any circumstances.

Outcome of Sessions

The agreement to work on the issues presented by you in no way implies or guarantees the resolution of your presenting issue(s). No outcome can or will be guaranteed. However, I will always use my best efforts and skills to work towards your goals and intended outcomes. Standards of Behavior During the course of your session(s), I will treat you will respect and not abuse the trust you place in me. I will use best practice at all times in our mutual interest. In return, you undertake not to harm yourself, or any other person, including me, or any property belonging to either me or any other person. You agree not to attend session(s) under the influence of alcohol or recreational drugs, except those medications, which have been prescribed by your doctor. If you do attend any session under the influence of alcohol or recreational drugs, or demonstrate violent or abusive behavior, I will cancel the session and may refuse to see you for any further sessions without refunding any payment already made.

Confidentiality

All contact, including session(s), telephone conversations, emails and texts will be conducted in confidence and may be recorded. Prior to any recording, your agreement will be sought. All recordings, conversations and notes will remain confidential, except in the following circumstances: 1. Where you give me permission for confidentiality to be broken.

2. Where I am compelled by a court of law. 3. Where the information is of a nature that confidentiality cannot be maintained, for example; the possibility of harm to yourself or others exists, in cases of fraud or crime and/or when minors (under 18 years of age) are involved. 4. Where a referring GP or other healthcare professional requires a report. A copy of that report will be available upon request.

Liability & Indemnity

Under no circumstances will Kathy Greidanus, Nourishing Lives, LLC be liable for any damages, including without limitation, direct, indirect, incidental, special, punitive, consequential or other damages (including without limitation lost profits, lost revenues, or similar economic loss), whether in contract, tort, or otherwise, arising out of the advice or information provided to you during processional services provided by Kathy Greidanus, Nourishing Lives, LLC. In addition, you agree to defend, indemnify, and hold Kathy Greidanus, Nourishing Lives, LLC harmless from and against any and all claims, losses, liabilities, damages and expenses (including legal fees) arising out of your participation in the professional services.

Governing Law

These terms and conditions and any other matters arising out of or in relation to these terms, shall be governed by and construed in accordance with the laws of Oregon State and the United States of America. You agree to submit to the exclusive jurisdiction of the Jackson County Superior or District Court(s) to settle any dispute, which may arise out of or in connection with these terms and conditions. Prior to filing a lawsuit, the parties agree that they will have mediation with a mutually agreed upon Mediator. Additionally, the parties may elect to participate in binding arbitration with a mutually agreed upon arbitrator. Terms & Conditions Updates These terms and conditions are subject to revision without notice. Please familiarize yourself with any amendments if you have re-started therapeutic session with me after a long period of absence. Data Protection For my services, your personal date is collected, processed, used and stored in accordance with the following privacy policy: Kathy Greidanus, Nourishing Lives, LLC, Privacy Policy. By booking an appointment, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not book an appointment. The terms of this Privacy Policy may change from time to time without prior notice to you, so please check periodically for changes.

Concerns & Complaints

If you have a concern or complaint regarding your session(s), please discuss this with myself in the first instance, and I will endeavor to resolve the issue.

Statement of Understanding

By signing this Client Agreement, you agree to abide by the terms and conditions of the Client Agreement. You also agree with the statements below; I confirm that I have been advised by Kathy Greidanus, Nourishing Lives, LLC of the scope of the therapies that she provides and give my full consent to receiving sessions from Kathy Greidanus, Nourishing Lives, LLC. I understand that results may vary from person to person and the agreement by Kathy Greidanus, Nourishing Lives, LLC to work on the issues or problems presented by me, using whatever therapies are appropriate to my situations, in no way implies or guarantees the resolutions of any presenting problems or issues.  I understand that hypnotherapy or any other therapy or information provided by Kathy Greidanus, Nourishing Lives, LLC is not a replacement or substitute for medical, psychological or psychiatric treatment. If I have any doubts or concerns about my health, I will seek advice from an appropriate qualified healthcare professional. I declare that, if advised by Kathy Greidanus, Nourishing Lives, LLC prior to or following any therapy sessions, to seek medical approval, I will consult with my GP, hospital consultant and/or other healthcare professional and gain the appropriate written approval for Kathy Greidanus, Nourishing Lives, LLC prior to the next session. I have been advised that I am free to terminate any or all sessions at any time. I understand that my level of motivation is vital in the therapy process, and I agree to participate to the best of my ability at all times, including making reasonable use of therapeutic suggestions during and between sessions, as well as listening to the personalized recordings each day for at least 21 days or longer and/or carrying out other therapeutic tasks as appropriate. I have accurately and truthfully answered any questions and provided background information during the initial consultation and/or first session and will continue to do so during any subsequent sessions. Except in the case of gross negligence or malpractice, my representative(s) or I agree to fully release and hold harmless, Kathy Greidanus, Nourishing Lives, LLC from and against any and all claims or liability of whatsoever kind or nature arising out of or in connection with my session(s).

Confidentiality

By booking an appointment and making payment, I consent that Kathy Greidanus, Nourishing Lives, LLC may release information to a specific individual or agency if it has been determined that a vulnerable person (child or elder) is at risk; if I as a client, am in imminent danger to myself or others; or if a subpoena of records has been requested. I also understand that, at any time, Kathy Greidanus, Nourishing Lives, LLC may discuss aspects of my case with other colleagues keeping my full name and identity completely confidential always unless I have given permission otherwise.